Shipping - Polyvagal Teen® - Getting to know your nervous system!

Please take a look at the different shipping options below.

U.K

Royal Mail 1st Class

2-3 day delivery aim for letters and parcels.
Includes compensation cover up to £20*
Signature available with Royal Mail Signed For® 1st Class

Royal Mail 2nd Class

Delivery in five to seven working days
Includes compensation cover up to £20*
Signature available with Royal Mail Signed For® 2nd Class
- Tracked to delivery point
- SMS or email notifications to recipients
- aims to deliver in two to three working days
- Compensation cover up to £100
- Change your delivery options before delivery is attempted

Royal Mail Tracked 48®

Tracked to delivery point
SMS or email notifications to recipients
Aims to deliver in two to three working days
Compensation cover up to £100
Change your delivery options before delivery is attempted
Signature on delivery
Flexible delivery options available – including Safeplace and Delivery to a preferred neighbour

International

International Tracked & Signed

Europe delivery aim: 3-5 working days¹
Worldwide delivery aim: 5-7 working days
Fully tracked to delivery point
Signature on delivery
Online delivery confirmation
Free returns for undelivered items
Compensation cover up to £50
Option for additional compensation cover up to £250

¹Delivery aim to Ireland, France, Germany, Spain, Netherlands, Switzerland, Belgium, Sweden, Austria and Luxembourg is 3-4 working days

International Tracked & Signed cannot be sent to PO Boxes or Pack Stations, because a signature cannot be captured. This restriction does not apply when items are sent to Africa or the Middle East.

International Tracked

Europe delivery aim: 3-5 working days¹
Worldwide delivery aim: 5-7 working days
Fully tracked to delivery point
Online delivery confirmation
Free returns for undelivered items
Compensation cover up to £50

¹Delivery aim to Ireland, France, Germany, Spain, Netherlands, Switzerland, Belgium, Sweden, Austria and Luxembourg is 3-4 working days

International Standard

Europe delivery aim: 3-5 working days
Worldwide delivery aim: 6-7 working days
Compensation cover up to £20 included
Free returns for undelivered items

International Economy

Compensation cover up to £20 included
Free returns for undelivered items
Western Europe in up to 2 weeks
Eastern Europe in up to 5 weeks
North America in up to 6 weeks
South America, Africa and Asia in up to 8 weeks
Australia in up to 12 weeks

Polyvagal Teen® at Watoto Play Ltd are not responsible for parcels that are delayed, damaged or lost during shipping. Please make sure you choose the shipping option that meets your needs.